Executive Leadership in PMIS Adoption: Strategies for Success
Harold Booker Jr.
Sr. Capital Program Advisor
You’re a director, VP, Administrator, and the CEO, Mayor, or your manager comes to your office and tells you they want you to move your capital program from paper to a PMIS or from a legacy system to another. What do you do next?
Ensure that you empower your team early in the process, giving them the autonomy to make decisions and fostering a sense of ownership in the PMIS solution
Empower Decision Makers: It can sometimes be challenging to relinquish decision-making to employees, but taking this step will help move the implementation along without you becoming the bottleneck. Empowering your staff will also give them ownership in the solution and increase adoption.
Embrace change and encourage the team to share innovative ideas for process improvement
Focus on the End Result
- Don’t be Afraid of Change: Be open-minded about new ideas the staff may have about how to improve processes, reporting, and project delivery.
- Consolidate Where Applicable: You likely have duplicate entries and reports. Implementations give organizations an opportunity to be introspective of internal processes to improve the data flow of information.
Regular attendance at project meetings demonstrates your commitment and reinforces the project’s significance
Attend Meetings: This probably seems like a basic tip. You’d probably be amazed that in nearly every implementation I’ve led or been a part of, executives show up at kick-off meetings and some monthly status meetings, if you’re lucky. Your focus and attention to the implementation will signal to your employees the importance of this project.
Design a change management plan to ensure a smooth transition, fostering a positive attitude toward the PMIS implementation
Establish a Change Management Plan: Acknowledge that introducing a PMIS signifies a big change for your team. Implementing an effective change management plan is the key to smoothing out the challenges associated with resistance. Clearly communicate the advantages of the PMIS, address concerns openly, and actively involve your team in the decision-making process. By fostering a positive attitude toward change, you set the stage for a more successful and collaborative implementation.
Align the PMIS goals with the organization’s broader objectives for maximum impact
Harmonize PMIS Goals with the Organization’s Objectives: Ensure that the objectives of the PMIS align seamlessly with your organization’s broader goals. This strategic alignment will enhance the relevance and impact of the PMIS on your overall business strategy. Collaborate closely with key stakeholders to understand their needs and expectations, tailoring the implementation to meet those specific requirements. A well-aligned PMIS becomes a potent tool in achieving organizational success.
Foster a culture of innovation to optimize PMIS functionality and meet evolving project management needs
Cultivate Innovation and Continuous Improvement: View the PMIS implementation as an opportunity to nurture innovation and continuous improvement within your organization. Encourage your team to explore creative solutions and identify areas for enhancement throughout the implementation process. By embracing a culture of innovation, you not only optimize the functionality of the PMIS but also create a dynamic environment that adapts to evolving project management needs.
Celebrate milestones to boost morale and recognize the progress made during the PMIS implementation
Commend Achievements and Milestones: Take a moment to acknowledge and celebrate the achievements and milestones reached during the PMIS implementation. This positive reinforcement not only boosts morale but also highlights the progress made. Whether it’s the successful completion of training programs, the seamless integration of project data, or the improved efficiency in project delivery, recognizing these accomplishments fosters a sense of achievement and motivates your team to continue their dedicated efforts.
Sustain engagement to ensure the PMIS remains a valuable asset, evolving with the organization’s changing requirements
Sustain Engagement Beyond Implementation: Pledge to maintain ongoing engagement with the PMIS beyond the initial implementation phase. Establish mechanisms for continuous feedback, monitor user experiences, and address any evolving needs. This sustained engagement ensures that the PMIS remains a valuable asset, evolving alongside your organization’s changing requirements. By staying connected with the system’s users, you contribute to the long-term success and effectiveness of the PMIS within your organization.
Conclusion
Executive sponsorship for a PMIS implementation goes beyond the initial stages of planning and kick-off meetings. By empowering decision-makers, focusing on the end result, actively participating in meetings, establishing a change management plan, harmonizing PMIS goals with organizational objectives, cultivating innovation, celebrating achievements, and sustaining engagement beyond implementation, you guide your team through the transition while maintaining a culture that embraces change and leverages the full potential of the PMIS for efficient and excellent project execution. Your leadership is pivotal in creating an environment that champions adaptability and excellence.
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