Higher Education Case Study – UOI

University of Illinois System Builds a Modern Digital Foundation for Capital Program Management

Managing more than $2 billion in operations and 40 million square feet across three campuses, the University of Illinois System faced escalating risk from outdated, disconnected systems and manual processes. OnIndus partnered with the University to modernize its technology environment, implement a new PMIS platform, and establish a scalable operational foundation for capital project delivery.

THE CHALLENGE

Outdated In House Systems

Facility and project data were trapped across multiple aging, disconnected systems, making it difficult to maintain a single source of truth across three campuses.

Inefficient Approvals

Slow, manual approval cycles created bottlenecks and project delays, limiting the team's ability to keep capital work moving on schedule.

Compliance Risk

Document retention gaps led to audit concerns and increased staff workload, raising risk exposure across the portfolio.

Limited Visibility

Leaders lacked real time insight into project progress and budgets, making it difficult to identify issues early or make informed, data driven decisions.

THE SOLUTION

OnIndus partnered with the University of Illinois System across four interconnected workstreams, moving the capital program from fragmented, manual operations to a unified digital environment.

Exceptions Dashboard

Modern Platform Implementation

Introduced Kahua as a scalable, robust project management platform selected for its scalability, user experience, and integration strength.

Board Report Modernization

Streamlined Systems and Workflow Digitization

Unified workflows across three campuses to eliminate redundancies and enable seamless, consistent data handling.

Executive Dashboard Suite

Centralized Document Management

Deployed a File Manager for secure, easily accessible document storage, improving audit readiness and reducing compliance risk.

PDC Playbook Development

Enhanced Integration Capabilities

Utilized Kahua's API and Single Sign On to simplify integrations with existing financial and vendor systems, connecting platforms, and mobile tools across the program.

CUSTOMER TESTIMONIAL

"What truly sets OnIndus apart is the advanced knowledge and technical expertise they bring to every engagement, particularly in data mining and dashboard development. Their ability to extract and organize critical data, then present it through intuitive, actionable dashboards, has transformed the way we analyze project performance and communicate insights. OnIndus is more than just a consultant. They are a trusted partner whose impact can be seen in every layer of our operations."

Elaine Nosito, Business Development Manager, Capital Program Management

THE RESULTS

From outdated to modern

Introducing Kahua replaced aging, disconnected in house systems with a single, scalable platform for managing capital projects across all three campuses.

From slow to streamlined

Unified, digitized workflows reduced errors and administrative effort, cutting the time spent on manual coordination and speeding up approvals.

From risk to audit ready

Centralized, secure document storage improved compliance and reduced the audit risk created by prior document retention gaps.

From limited to real time visibility

Full deployment with real time monitoring and reporting gave leaders ongoing insight into project progress and budgets across the portfolio.

KEY PROOF POINTS

Stakeholder engagement drives adoption. Early buy in across three campuses prevented resistance and smoothed the rollout of a new, unfamiliar platform.

Tailored workflows matter for research institutions. Customizable templates were adapted to the unique needs of research facilities and academic capital projects, not just generic construction workflows.

Robust integrations protect existing investments. APIs and Single Sign On ensured seamless connection with financial and vendor systems already in place, rather than requiring a rip and replace approach.

A phased rollout reduces risk at scale. Moving from assessment through platform selection, launch, integrations, and full deployment gave a large, multi campus system a manageable path to enterprise wide adoption.

Download the Full Case Study

Discover how the University of Illinois System modernized its $2B+ capital program and streamlined multi-campus operations.

ABOUT THE CLIENT

The University of Illinois System manages more than $2 billion in operations and 40 million square feet of facilities across three campuses. The System is responsible for delivering capital construction and renovation projects that support research, academics, and campus growth, while maintaining compliance, budget discipline, and operational visibility at scale.

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We’ll walk you through our solutions and answer questions about solving your design and construction program management problems.