Managing a large and growing capital construction portfolio across disconnected systems and manual workflows, Clemson University’s Planning, Design and Construction team needed a modern, scalable approach to project delivery. OnIndus partnered with Clemson to assess existing processes, select and implement a new PMIS platform, and establish the standardized operational foundation the program needed to scale.
Project information was spread across multiple tools with no central source of truth, creating inconsistent workflows, duplicate data entry, and limited visibility into project status across teams.
Teams operated in silos with no unified platform environment, making it difficult to track project execution, generate reliable reporting, or share information across departments.
Fragmented data and manual tracking meant leadership had no reliable mechanism to assess portfolio health, identify bottlenecks, or make data driven decisions at scale.
As Clemson's capital program expanded, the absence of standardized processes and a scalable technology foundation made operational management progressively harder to sustain.
OnIndus partnered with Clemson University across four interconnected workstreams, moving the capital program from fragmented manual operations to a unified, standardized digital environment.
A detailed evaluation of existing business processes, technology landscape, and operational workflows, identifying inefficiencies and gaps and delivering a phased roadmap for long term digital transformation.
OnIndus defined functional and technical requirements, managed the full RFP process, supported vendor evaluation and contracting, and assisted Clemson in selecting Kahua as its enterprise PMIS platform.
Led implementation activities including system configuration, workflow alignment, user onboarding, training, and post go live support to drive adoption and operational readiness across the organization.
A comprehensive Playbook aligning all stakeholders on standardized business processes and project execution methodologies, establishing consistent operational guidance across teams, departments, and governance structures.
As Clemson University continued to grow, we recognized a need for modernized processes and approaches to capital project delivery. For years, we believed we could successfully deliver each new capital project using the same methods simply because it had always worked. OnIndus helped us identify, document, and implement the most effective paths to successful project delivery. Through the development of our PMIS and project management playbook, we've shifted from reacting to project information to proactively using data to drive better decisions, improve consistency, and empower our project managers to deliver successful outcomes. Looking back, I only wish we had brought Onindus onto our team years sooner.
Todd E. Barnette, Associate Vice President for Facilities, Clemson University
Director freed from individual PM status meetings
Real time visibility and predictive cash flow forecasting
Each phase compounding value on the last
Centralizing project information and workflows into Kahua gave the PDC team a single source of truth, replacing a patchwork of disconnected tools and manual tracking systems.
The PDC Playbook and standardized workflows reduced operational variability across teams and established consistent governance structures that the program can maintain and build on as it grows.
Workflow digitization and automation reduced duplicate data entry and freed the team from administrative coordination, redirecting capacity toward higher value project delivery work.
The phased roadmap established a scalable operational framework capable of supporting future growth, technology integrations, and continued modernization as Clemson's capital program expands.
Assessment before implementation sets the strategic agenda. Starting with a structured process and technology assessment gave Clemson and OnIndus a shared understanding of gaps and a defensible roadmap, ensuring implementation was purposeful rather than reactive.
Platform selection is as important as implementation. Supporting Clemson through the full RFP and vendor evaluation process ensured the chosen platform, Kahua, was matched to the institution’s actual operational requirements, not just its immediate pain points.
A Playbook is the missing layer in most PMIS implementations. Technology without documented process guidance leads to inconsistent adoption. The PDC Playbook gave every team member a clear operational reference that outlasts the implementation engagement.
Digital transformation is a foundation, not a finish line. The roadmap delivered for Clemson is designed to support continuous improvement, making this engagement the start of a long term capability building journey rather than a one time project.
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Clemson University Planning, Design and Construction oversees a diverse portfolio of capital projects supporting the university’s long term campus growth and operational excellence. The organization is responsible for delivering construction and renovation initiatives efficiently while ensuring alignment across stakeholders, budgets, schedules, and compliance requirements.
